Legal
Normal people language
Legal documents are important. They're also hard to read. So here's the version that tells you what actually matters.
Where these summaries deviate from the formal legal documents below, the formal documents take precedence.
Platform
Terms changes
Uptime guarantee
Your data
Cancellation
Backups
Invoices and payment
Urgent problems
Monitoring
Maintenance
Our partners
To serve you, we work with a handful of suppliers. Here you'll find who they are, what they do for us, and how the privacy of your data is handled.
Tuxis B.V.
Tuxis manages our physical data centre infrastructure - we prefer programming to hauling hardware around. The hardware is owned by us.
Moneybird B.V.
Moneybird is our accounting software (used by 400,000 businesses). Your company details are shared with them.
Voys B.V.
Voys is our VoIP provider: they handle the PBX and the trunk. When you call us, they keep a recording, plus an AI summary and transcription. This is mentioned when you call us.
MessageBird B.V.
We use MessageBird to send text messages. If we ever text you, only your phone number is shared with them.
Xolphin B.V.
Xolphin is our SSL certificate provider. When you order a paid SSL certificate, the certificate contact is shared with them.
Oxxa (The Registrar Company B.V.)
Oxxa is our domain name supplier. When you register a domain, the domain contact is shared with them. There are no other subprocessors.
