From paper booklets to 270,000 sessions a month.
How the largest supplier of road safety learning materials in the Netherlands found Cyberfusion - and nine years later, still hasn't left.
The VekaBest story starts in 1964, in a driving school run by the Kantelberg family. From there we grew into the largest supplier of road safety learning materials in the Netherlands. We started moving things online around 2004, and in the years after that the bulk of the work shifted from printed booklets to online platforms. Today we run e-learning tools where future drivers practise exam questions - about 270,000 sessions a month, sixteen hours a day, seven days a week, across the Netherlands and Belgium.
As our online platforms grew, the hosting partner we had at the time could not keep up. Outages crept in, and the proactive thinking we needed about scaling and modernisation was not on the table.
The final straw came when our platform went down and we could barely get anyone on the phone. The person who eventually picked up did not know who we were, and we did not hear back until after hours. For a service that hundreds of thousands of learners depend on every day, that is not workable.
Through someone in our network with good experiences, we ended up at Cyberfusion. William came down to meet us in person, at the office of our developer. That alone was new to us in hosting: showing up, sitting down, asking the right questions before pitching anything.
By the time we made the move, our database already held more than thirteen years of student data - every practice session, every result. A migration like that is not something you hand to just anyone. Cyberfusion handled it down to the last detail.
The trust was there from the first conversation. Nine years on, that is still the part that stands out. Advice based on facts and analysis. Engineers who think a step ahead. Availability we no longer have to lose sleep over.